This website uses cookies to help us improve your experience of the website. Cookies are small files placed on your computer's hard drive, or in your browser memory, when you visit. They help us find out what parts of the website you visit, what you like and what is most relevant to you. What cookies do not do is store any personal or confidential information about you. To ensure you get the best from our website, we advise that users keep cookies active on their machine whilst visiting our website.

What is a cookie?

A cookie is a small piece of text that websites send to the browser and is stored on the user's terminal, which may be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, which can make your next visit easier and make the website more useful for you. Cookies play a very important role in improving user experiences on the web.

This website uses cookies specifically as follows:

This website uses both temporary session cookies and persistent cookies. Session cookies store information only while the user accesses the website and persistent cookies stored in the terminal data to be accessed and used in more than one session.

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not then work. These cookies do not store any personally identifiable information.

Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website.  All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website, and will not be able to monitor its performance.

Statistical analysis cookies:  These cookies allow the monitoring and analysis of user behaviour on the website. The information gathered through such cookies is used in measuring the activity of web, application or platform sites and the profiling of user navigation of these sites, in order to make improvements to the service and functionality for users.

Third Party Cookies: Google Analytics is used on this website to manage and improve the services offered and collect statistical information.

Cookie Name Description  

ai_session

Performance cookie. 

This cookie name is associated with the Microsoft Application Insights software, which collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.

BlueStripe.PVN

Strictly necessary cookie

This cookie name is associated with software from Bluestripe which provides performance monitoring of web applications to make sure they run correctly.

nQ_cookieId 
nQ_visitId

Third Party cookie

These cookies are used by Albacross to identify each unique user and each unique user session and enables Ontrack to better perform “lead generation” through identification of website traffic.  By default, the cookies expire after 12 months.

ai_user

Performance cookie

This cookie name is associated with the Microsoft Application Insights software, which collects statictical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the application over time. 

_gid

The cookie is used to distinguish users

This cookie name is associated with Google Universal Analytics. This stores (and updates) a unique value for each page visited on our website.

 _ga

This cookie is used to distinguish users 

This cookie name is associated with Google Universal Analytics.  This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a website and used to calculate visitor, session and campaign data for the websites analytics reports. By default it is set to expire after 2 years.  

 

Opting out of cookie usage:

You can block cookies, except strictly necessary cookies for the site to function, by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Below are links to the 'Help' pages of major browsers which explain how you can do this. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website or any other websites that you visit.

Internet Explorer | Firefox | Chrome | Safari | Opera | Blackberry | Safari iOS | Windows Mobile

Additional information:

From time to time, we may embed external content from third party websites (e.g. Facebook, YouTube) within our website. These websites may utilise cookies and the privacy policy that will apply to such third-party content will be published on the website of that third-party content provider.